Unfortunately for SAP, major ERP upgrade projects are the last thing customers want to think about right now

published 26.06.2020 18:00

by Lindsay Clark from theregister.com
Image of article 'Unfortunately for SAP, major ERP upgrade projects are the last thing customers want to think about right now'

Whether I buy ERP or supply-chain products from SAP, I should be buying end-to-end business processes configured the way that I need them to run versus trying to navigate disparate products that SAP has purchased over the years."

There's a SAP for that: Biz software giant to tailor ERP platform for specific industries READ MORE Though major ERP upgrade plans may be postponed, users welcomed SAP's diversification into line-of-business software (CRM, for example) and industry-specific products, announced last week.

During the second week of SAP's virtual Sapphire Now event and the concurrent user group online conference, ASUG CEO Geoff Scott told The Register that businesses were ploughing ahead with ongoing projects, but upgrade plans in the pipeline were on hold.

SAP customers are hanging fire on major migrations and upgrades as the COVID-19 pandemic draws companies' attention away from their long-term enterprise application strategy, according to the Americas' SAP User Group (ASUG).

The bigger question for SAP is whether upgrade plans for core ERP will begin to come back into focus, or continue to be delayed, as Scott said.