He cited both technical limitations when meeting participants connect by phone or H.323 and SIP gear and the balancing of privacy and safety of others for Zoom not making end-to-end encryption available for all.
Like the Twitter user quoted earlier in this post, critics say Zoom is giving in to law enforcement’s exaggerated complaints of “going dark,” meaning providing no way to gain intelligence about real crimes because of encryption.
Since almost all of the abuse is broadcast in meetings of unregistered users with free accounts, Zoom decided that the reasonable balance of security and safety was to implement end-to-end encryption only for paying customers.
Others argue that unique attributes of video conferencing and other real-time video platforms warrant people weighing, and ultimately balancing, the pros and cons of end-to-end encryption for all users.
Zoom still hasn’t followed the example of Google, Facebook, and other companies in publishing transparency reports that detail the law enforcement orders they receive for user data (CEO promises the first one by early July).