HR Chatbots: the Way to Support Your Remote Workers

published 20.05.2020 02:00

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Employees turn to HR teams as a trusted corporate source for accurate and up-to-date information on COVID-19 and any changes that are impacting the organization.

Machines, chatbots, and artificial intelligence are going to be essential to help employees and HR teams work smarter, remotely, and more efficiently, and companies that are investing in these technologies will soon have a competitive advantage.

Most employees will not return to physical workstations until the crisis is over, and companies that can rely on remote workers are swiftly incorporating technologies, like HR chatbots, to maintain productivity levels.

Covid-19 has changed how we work and has enforced working from home strategies, overburdening HR and IT teams with request from employees across different locations and time zones.

Solutions such as Robotic Process Automation (RPA) can automate repetitive processes and adjustments in work policies and contract agreements due to the pandemic, and the use of chatbots is a highly effective way to provide relief and assistance to HR teams.

by Andy Peart from dzone.com

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